🔐 Privacy Policy

Last Updated: February 21, 2023

 

At SmartVolt AV, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

We are committed to transparency and protecting your information in accordance with applicable laws. By using our website, you agree to the practices described below.

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📋 Information We Collect

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We may collect both personal and non-personal information in the following ways:

 

Personal Data

When you fill out forms, schedule a consultation, or contact us directly, we may collect:

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• Name

• Email address

• Phone number

• Mailing address

• Project details or service requests

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We may also collect limited billing or purchase details if relevant to your inquiry (we do not store payment card information).

 

Usage & Device Data

We collect technical information through analytics tools to help us improve your experience. This may include:

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• IP address

• Browser type

• Pages visited

• Time on site

• Device identifiers

• Location (if enabled)

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🍪 Cookies and Tracking Technologies

 

Our site uses cookies and similar technologies to personalize your experience, improve performance, and deliver relevant advertising.

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Types of cookies we use:

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• Session Cookies – For core functionality and navigation

• Preference Cookies – To remember your settings

• Security Cookies – To protect your interactions

• Analytics & Advertising Cookies – To measure site usage and remarket relevant services

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You can opt out or limit cookies through your browser settings.

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💡 How We Use Your Information

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We use your information to:

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• Respond to your inquiries or service requests

• Schedule consultations and provide updates

• Improve our website and user experience

• Deliver marketing communications (only if you opt in)

• Comply with legal obligations

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You can unsubscribe from marketing at any time by clicking the “unsubscribe” link in our emails or contacting us.

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🔄 Data Sharing and Storage

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We never sell your personal information.

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We may share data with trusted third-party services who help us manage our website, email communications, CRM tools, and analytics. These partners are required to follow strict confidentiality and security practices.

Your data may be transferred to — and stored on — servers located outside your state or country. We follow commercially reasonable practices to protect that data.

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⚖️ Your Privacy Rights (California Residents)

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If you live in California, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

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• Know what personal data we’ve collected about you

• Request deletion of your data (with some legal exceptions)

• Request a copy of your data

• Opt out of data sharing for advertising purposes

• Not be discriminated against for exercising these rights

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SmartVolt does not sell personal information, but you may still contact us to submit any requests.

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👤 Children’s Privacy

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Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe your child has provided information, please contact us and we will remove it promptly.

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🔧 Third-Party Services & Analytics

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We use Google Analytics and Google Ads to understand user behavior and deliver relevant ads. These services may collect data through cookies and similar technologies.

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• Learn more about Google’s privacy practices: https://policies.google.com/privacy

• To opt out of Google Analytics: Google Analytics Opt-Out

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You can also adjust your ad preferences at: https://adssettings.google.com

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🔒 Security

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We use industry-standard encryption and security tools (including SSL) to protect your data. However, no online system is 100% secure. We encourage you to avoid sending sensitive personal information over non-secure methods.

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🔁 Policy Updates

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We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.

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📞 Contact Us

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Have questions or want to make a request?
Reach out to us at:

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📧 info@smartvoltav.com
📞 (505) 903-6911
📍 Serving Albuquerque, Santa Fe, Los Lunas, and rural New Mexico